Refund policy
Thank you for supporting HappyMealJournal! 💖 As a small business, every order means so much to me.
All Sales Are Final
All purchases are final. We do not accept returns, exchanges, or refunds for change of mind, accidental purchases, or personal preferences.
Damaged, Defective, or Incorrect Items
We carefully package every order to make sure your journal arrives safely!
If your order arrives significantly damaged, defective, or incorrect, please contact us within 7 days of delivery with:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
We'll review the issue and offer a replacement or refund, as appropriate, at no additional cost to you.
Minor cosmetic imperfections that do not affect the product's appearance significantly or functionality generally do not qualify for a replacement or refund.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible.
Cancellations may be accommodated before an order has been processed for shipping. Once an order has shipped, it cannot be canceled.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you haven't received it, please check with your household, neighbors, building management, or local carrier.
If you still cannot locate your package, contact us with your order number so we can help investigate.
Lost or missing packages will be reviewed on a case-by-case basis, and we'll work with you toward an appropriate resolution.
Shipping Information
Orders ship from New York City.
Please allow 3–5 business days for order processing, excluding weekends and holidays. Delivery times vary depending on the shipping carrier and destination.
Contact Us
For any questions or concerns about your order, please reach out through our website's Contact page.
Thank you for supporting my small business and helping turn everyday junk into art! ✂️📓
Nothing in this policy limits your rights under applicable consumer protection laws.